WebTicket Monster is by far the worst company I ever had to deal with. How will I get my tickets if the event is too soon for them to ship? When you call, they keep you on hold for almost half hour, and then tell you that your order was already put through and is being processed. The NYCB Westbury website directed me to their site to purchase tickets where the price was more than double than Ticket Master. Ticket Monster appreciates the opportunity to respond. As a 3rd party if the concert is cancelled then the customer will get a refund. Customer service said nothing they can do. ACT Agencies; NSW Agencies; QLD Agencies Head to the Ticket Monster website and look out for the promotional banner on the homepage, check out the clearance section for unbeatable Ticket Monster deals, and sign up for the Ticket Monster email newsletter for a 5% off your first online order code. Well, two months have passed and I never heard from them again. I do NOT recommend using Ticket Monster. WebNeed help with an existing order in your Ticketmaster account? WebBuy U2 tickets from the official Ticketmaster.com site. I have been trying to get refund fromTicket Monster for tickets last January 11, 2020. I have been waiting over 2 months for the money, but I have received nothing.Order number: 1229573. Companies can ask for reviews via automatic invitations. They told me they had no idea when the tickets would be mailed and I needed to call back the next day to find out when they would be shipped out. I JUST WANT MY MONEY BACK! Click here to share your Ticket Monster review below. Ticket Monster was unwilling to provide replacement tickets (because the price had increased again), so we ended up missing the entire event. NEVER PURCHASE TICKETS FROM THESE FRAUDS! i ordered tickets in may and the concert is fast approaching. Customer support phone line does nothing and email rep gave me an abrupt No refunds will be offered with no additional information. I purchased tickets in May online for a New York Mets game this Sunday. They claimed because it was rescheduled, not cancelled, they couldnt offer a refund. They suck spend the extra 20 bucks and put them out of business! i get no feedback from ticketmonster, only memberdeals. I really like that there are no hidden fees and they have tickets for just about everything. This company has refused to refund the $214.00 I paid as a gift to my son, because the word cancelled was not used. WebContacting Ticketmaster - by phone or otherwise. They are doing very dishonest business against customer and you dont get nothing what you paid for. Home > Submit ticket. I purchased a ticket on April 4 for a concert on July 20. Please provide us an order number to see if the show is cancelled or postponed. GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. > only site to allow you to pick the exact seats We ordered two tickets for NBA for a lot of money. Its very disappointing.. Its the amount of 827,95$ that we asked to be refunded. We are waiting on all NHL teams to respond to all refund requests. I bought 4 tickets to Hamilton in Chicago twice and got zero tickets at all. That was 5 days ago. We have sent a request to the seller to check the status of your refund. OR YOU WILL LOSE MONEY! At this phone number, customers can purchase tickets over the phone with a live sales agent. Your ticket(s) will be transferred to ON LOCATION. The lottery-style process will be used to determine who gets off the waitlist. The email confirmation states that the tickets will arrive 1-2 weeks before the event. I have been sending email after email with a delay in response, or they never respond back. We found your order and you should be receiving a refund very shortly. For questions about U2 hotel packages, please visit https://u2.vibee.com/. I have requested a refund and was denied. Join the 631 people who've already contributed. If you Cancel your listing, we will transfer the tickets back to your Ticketmaster account. Copyright 2023 New York Show Tickets Inc. Broadway Ticket Refunds and Show Cancellations, The Most Popular Performance Show Times On Broadway, Broadway Show Reopening Schedule: Post-Pandemic 2021/2022, Ticketmaster Phone Numbers: How To Contact Ticketmaster, Click the Live Chat link at the bottom right of your order. I had two charges listed on my statement for large amounts. The response every time is we will provide a refund once we can confirm the event has been cancelled. Ummm the event was weeks and then months ago, will absolutely not use this vendor again. Ticket Monster was unwilling to provide replacement tickets (because the price had increased again), so we ended up missing the entire event. My Tickets. The NHL will be providing news about their games shortly. I asked them how can I fix this issue and they said they dont have any idea where I get that weird tickets but contact merchandise I purchase ask them to handle. The game is cancelled because of COVID-19, and we have trouble to reach them and we want our money back. Booking reference is 21672257; Ken Sparks Date of experience: December 15, 2022 Reply from Ticket Monster Jan 9, 2023 We You can help! They were electronic tickets that arrived about 3 weeks after the original purchase. I made purchase 2 Cinemark tickets on ticket monster and this is what I experience from that time which is very terrible. Although they promised a refund, our day was ruined due to this unprofessional and unreliable company. DO NOT WORK WITH THEM. However, as agreed in the terms of sale, if a show is postponed a refund cannot be given. My recommendation is to not use this service ever. WebIn that invitation email, we will include timing details for when you will receive a link to where you can purchase your tickets and your unique access code. They were prompt and detailed. _______________________________________________. Why is there a delivery fee I thought I was purchasing tickets from the St. James Theater Box office, but instead of taking me to Ticket Master, a company that I never had any issues buying tickets from, I ended up on Ticket Monster. The site is very easy to navigate through and there are seating charts that show exactly where a person will be sitting. WebTicketmaster Customer Service. I ordered tickets to the 2020 NHL Winter Classic on the Ticket Monster website. I cant get my tickets and I cant get a refund. They send you tickets that you cannot use, cannot sell, and are not legitimate tickets. I ordered through AAA. > biggest selection of tickets for most events STAY AWAY from here. Ticket Monster fought it with the credit card company and WON! To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation, I am a legit Ticket Broker who sells over $50,000 of, There should be a class action suit on Ticket Monster/Groupon. Another bill would Don't trust AAA and Don't trust Ticket Monster! We appreciate your positive feedback and we are glad you enjoyed the game. Covid hit and the concert was canceled May 2 2020. Click the Verify Now button in the alert under I love the Ticket Monster Perks site for theme parks and attractions! Open additional information for First Round: Oilers at Kings Rd 1 Hm Gm 3 Los Angeles, CA Crypto.com Arena. Fill in the other required fields. We waited at the venue, together with other people who experienced the same.. You can't trust Ticket Monster! I told them what their email stated about getting the tickets 1 - 2 weeks ahead of time and they just said "the tickets are non-refundable and they are coming from a seller so we have no idea when they will be delivered." If you still can't find the answers you're looking for, our Support Team is here to help. WebContact Information. As a 3rd party we do apologize that some of the brokers have not gotten their refunds from particular venues. Since there was no answer, no e-mail, I started calling helpline on Sunday morning October 6th, only hours before the game. Customer Service GetHuman features available: Current hold time Remind me when call center opens Fastest way to talk to a real TicketMonster rep Pro tips & talking points Or just take advantage of GetHuman's tools for getting attention on your issue faster: Help me with my issue TicketMonster Live Chat Thank you. They gave a discount but it wasnt a great one. Not only you have to wait to receive your tickets until 48 hours before the event. You can purchase up to 4 tickets with your unique code and only for the show indicated in the text you received. He said it is not his responsibility and yelled me no final sale and call to Cinemark. When We are a 3rd party and once the seller is refunded for the ticket from the NHL then you will be reimbursed as well. You are looking up TicketMonster customer care, so you probably already know who they are. for the best deal compare each site below, TickPick FRAUD. WebMy Account. But until the events are cancelled officially, I will hold onto the emails, tickets and contact information! We appreciate the opportunity to speak . I will gladly update my review if i could get ANY support from Ticket Monster. Partly this is my fault for not being more careful but this no refund policy is BS. Clients visiting the site can search through a large variety of tickets available for sporting events, for the NFL, MLB, NBA, NHL, college football, theaters, and concerts. How about extend the expiration? This money would really help my family but they refuse to refund me. Thank You. WebTicketMonster Phone Number +1 866-217-4777: Customer Service There is only one way to contact TicketMonster, shown above. Original dates were for 05/25-05/31 AS NOTED ON THE CONFIRMATION EMAIL. My child is extremely disappointed because we will not be seeing the show. They absolutely refused to issue a refund. WebBy Invitation Only puts the extraordinary within reach. Then after about 2 months, I receive an email saying that my request for a refund has been denied. I purchased 2 tickets to the Broadway show Frozen. WebWHO DO I CONTACT REGARDING A QUESTION OR COMMENT ABOUT MONSTER JAM? I was still nervous, since I havent really ever dealt with 3rd party sites and you always hear horror stories. I found Ticket Monster to be a great site to purchase tickets from! If the show is cancelled then the guest will definitely get a refund. If the show is postponed then the broker might not be able to obtain a refund. Tap My Account. After that 3 months already passed and I cannot get an answer from this company. No guarantee we will even get them. Customer Service GetHuman features available: Current hold time Remind me when call center opens Fastest way to talk to a real . Date of experience: August 07, 2020. Ticketek Agencies. I will write an equally disappointed review but I feel it won't need to happen! How can a company like AAA do business with them. Think what you want about Ticket Brokers but I actually care about people having a good time - Ticket Monster doesn't! Well that didnt happen. This is one of the worst companies that I have ever dealt with. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. We are the world in the second wave of Covid, I am sure this show was cancelled. I received an email from ticket monster saying I will be reimbursed but I'm waiting already for 5 months. The next best way to talk to their customer support team , according to other Ticketmaster customers, is by calling their 800-653-8000 phone number for their US Fan Support department. Your experience matters. WebContact-How do I contact Ticketek? As a 3rd party the NBA is refunding the sellers. Disclosure: we may earn money from affiliate links below, but we want whats best for the customer, so money does not impact our opinions in these reviews. Fill in the other required fields. (800) 745-3000 Ticketmaster Automated Ticket Sales(877) 250-2929 Ticketmaster Old Broadway Performing Arts Line(800) 943-4327 ADA Compliant Line for Disabled Ticket Buyers (TTY)(800) 653-8000 Ticketmaster Post Ticket Purchase Customer Support, Contact Ticketmaster via regular mail at the following address:Ticketmaster Customer Support1000 Corporate LandingCharleston, WV 25311. Please don't use this service they are stealing people's money! FRAUD. They were obstructed view!!!! The wait times for an agent are typically in less than 10 minutes. We looked at your account and a refund was processed. TicketMonster ranks 358th among Tickets sites. Every call gets a different response. Please provide us the order number so we can look into this matter. I never received a reply, nor tickets! My friend today was told too bad so sad no money back In a pandemic? . This is a horrible company. Concert got rescheduled they cant guarantee we will get our tickets 2 weeks before so we can sell because we will be out of country. Final sale, nonrefundable, postponed concert, totally fraudulent, will never do business with Ticket Monster ever again and I highly advise that anyone and everyone stay as far away from Ticket Monster as possible. Your review recommended to be at least 140 characters long :), TicketMonster Address: 165 Madison Avenue #202 New York, NY 10016. WebSubmit ticket. We are awaiting to see if the brokers are able to get a refund from the venue. Covid 19 caused my event to be cancled and this place gives me a credit for a event not my money back im laid off and would like my money back but they will not give me my money. What a scam. I ordered tickets for Monster Jam in April 2020. We appreciate the opportunity to speak. We appreciate the opportunity to speak. When demand exceeds availability, a lottery-style process will determine which registered Verified Fans will receive a unique access code and which will be put on the waitlist. The site now seems closed, no way to click on any part of it, just a form to be filled. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. WebContact us via Facebook or Twitter. Had to scramble and find a solution for my buyer so they didn't get let down. WebTicketMonster has a consumer rating of 1.23 stars from 35 reviews indicating that most customers are generally dissatisfied with their purchases. We did look at your order and you will be seeing a refund soon. keywords: is TicketMonster a good site, is TicketMonster legit site, is TicketMonster good, is TicketMonster.com safe, is TicketMonster a reliable ticket source, site is TicketMonster reliable, is TicketMonster safe, Ticket Monster reviews 2021. If the tickets wouldnt be in our inbox until then, I should call again. Tickets were not delivered until too late to make travel plans. We are waiting too long for the refund now. First Round: Oilers at Kings Rd 1 Hm Gm 3 Los Angeles, CA Crypto.com Arena. This Ticket Monster review highlights the pros and cons of ticket purchases made from visiting this site. I will NEVER EVER use this site again and I recommend Buyer Beware. The TicketMonster review reveals that this site is a reputable company that is dependable and delivers fast. Ticket Monster seems to be a legit company to me! Stay the heck away. I was offerred an extension, which does nothing for me because 05/25 was my original travel date. Learn More. Overall, my experience with TicketMonster was good. I got an email saying Im on the waitlist, what does that mean? Not happy!! They were for a Rod Stewart concert that was cancelled because of COVID.I have called several times and still no refund. Also, please check with your bank as well since most MLB games have been refunded. And as a member, Im frustrated. WHAT A SCAM!!! Complete fraud I had to phone twice and email twice before tickets were eventually emailed today. GUARANTEE SEATS not! I see that you have responded to some. Do Not Sell or Share My Personal Information. Rocketreach finds email, phone & social media for 450M+ professionals. The Ticketmaster live sales agent phone number is for fine arts performances and Broadway theatre tickets only. I was told via e-mail by a rep that I should no longer reach out to them about a refund as it floods their system. Average of 94 Customer Reviews. I was trying to contact- but they told me, they moved to Orlando, FL. Tickets to Rolling Stones concert, was cancelled. However, I could give them away because my name is not on them really? Email this Business. Have questions about Ticketmaster Verified Fan? Thanks! Provide us an order number so we can look into this. Well, ah, I really wanted to go to the event. Will my seats be side by side? Overview Reviews About. WebBoth stations are around a 5-10 minute walk away from the designated concert entrances to Windsor Castle. If the show is postponed then a refund cannot be applied but if they are indeed cancelled we can always check with the broker. Moreover, you can also contact us directly at any time so that we can offer you the best-possible service. If the show is cancelled then you will definitely see a refund as well. Click Submit. Say what? Have been using ticket monster since 2015 for mlb, nhl, and ncaa basketball. GetHuman provides customer service contact information, step-by-step help, tools to get a rep on the phone faster and all kinds of useful gadgets for customers to make it easier to get good customer service without the hassle. WebI sent an email to Trip Monster and no response. Tip for consumers:Don't use it - Look elsewhere. Click Payment Options. Yes we didnt receive our tickets until 48 hours before the game, but that was clearly specified in our booking email. TicketsatWork 1. The Airlines, Hotel, Rental Car all cancelled my reservations and returned my money. As it turns out the emailed tickets had to be printed out and could not be scanned from a phone so needed printed (tricky when away from home). They told to go back to AAA I did they had to go there. Is TicketMonster Legit, Reliable & Safe in 2021? Due to the pandemic which started in February a show booked for the Fillmore in Denver for April 1st was "postponed" not canceled officially tho extremely doubtful to happen with the two bands highlighted. Neither did we receive any tickets, nor did they answered in time on our requests for support. StubHubseems to have a larger selection of tickets to choose from to events inover 50 countries, while Vivid Seats has events in just the UnitedStates. We tried to get a refund and were told by several people that even though they didn't provide the tickets in the time promised, we would get nothing back. This text will include a unique access code and a link to shop any shows in your designated We got scammed trying to buy concert tickets and lost over $150. Ticketmaster phone number and email address for customer service inquiries, site information and to buy tickets for Broadway shows. I have a technical question If you're already a customer, the fastest way to get help is through our support ticketing system. I never received a ticket from them, nothing at all. I' ve been waitung for more then 5 month for the refund since the NBA match was cancelled due to Corona. Given that my event date is approximately a month away, I can guarantee I will not receive a resolution before that time. Still NOTHING! Under the Please select a topic section, select Verified Fan. > up-front pricing The Order number was 1238312. We appreciate the opportunity to speak. We have tested ScoreBig.com and got positive feedback overall from otherScoreBig reviews. Check out this exclusive megadeal. Have tried multiple times to speak with and to find out why they will not refund. I purchased tickets for a basketball game and had them cancelled 1 day before an event. Please resolve my issue. I did not realize I was purchasing from a third party agent before they were on sale to the general public. I paid an exorbitant amount for what I thought were decent seats. How do I determine the seat numbers for a ticket listing? To reach Fan Support about your code, follow these steps: Visit this form. Ticket Monster coupons and promo codes are available at Goodshop and can often be Before the sale begins, well text the number you provided during registration with your unique access code and link to buy tickets. Since the show wasnt officially cancelled, I was told I could not get a refund and would need to use my tickets when the event is rescheduled. The concert was cancelled as reflected on the WILCO schedule site. They claim that their rates are better than most competitors, and the site, which has a clean and easy to use interface, is a great place to purchase tickets as gifts for friends and family members. > 100% buyer trust guarantee, Ticket Exchange by TicketMaster As we hadn't received our tickets a day before game, I've sent them an email and a message on Facebook enquiring after the tickets. > voted best in-house customer service Ive emailed three times now with no response from the Customer Service department. I immediately requested a refund and was ignored. Under Event name, type U2. Complete fraud. All the flight, travel-booking, Hotels and so on was alredy refunded, but Ticketmonster disapered! I purchased concert tickets for a show that was supposed to happen last July. Contact Support. We bought tickets for a hockey game and received a confirmation mail that our they would be delivered before the event. We appreciate the opportunity to speak. However, if the show is postponed then there is a possibility that a refund might not be provided. WebThen, contact Bay Tek Games Service Department at 920.822.3951 or e-mail them at service@baytekgames.com for further assistance. Also, VividSeatss service fee is about 26.5% and StubHubs service fee is 26.8%. I have contacted the Parmount and WILCO Headquarters for help. That is there problem not mine. Later that day, I received an email from Ticket Monster indicating my tickets were cancelled (I was told the seller could not meet his/her obligation). > best price guarantee I purchased tickets in December for a concert in May. I would call this incredible . How to get help. Thanks. Are you kidding Ticket Monster? Tells you they are fixing the issue then do nothing. Plus I should contact Cinemax to fix this issue. At Monster Jam , world champion athletes and their 12,000-pound monster trucks tear up the dirt in wide-open competitions of speed If you have tickets with us you can contact us directly from your order. WebNeed help with an existing order in your Ticketmaster account? NO! WebFargodome Tickets Address 1800 N University Drive, Fargo, ND 58102 Event Schedule (9) Venue Details Seating Charts Select Your Category Select Your Dates Reset Sort By: Date Aug 11 Fri 5:45pm Def Leppard & Mtley Cre: The World Tour Rock See Tickets Aug 19 Sat 6:30pm P!NK: Summer Carnival 2023 Rock See Tickets Sep 9 TBA They were obstructed view! You may contact us directly by email at mscustomerrelations@feldinc.com, by mail at Customer Relations, 800 Feld Way Palmetto FL 34221, or by phone at (703) 448-4000. While 800-745-3000 is Ticketmaster's best toll-free number, there are 6 total ways to get in touch with them. DO NOT PURCHASE TICKETS! Ticket Monster, For Fans, #1 Online Ticket Marketplace where fans can buy tickets to Sports Tickets, Concert Tickets, and Theater Tickets to Events Nationwide. Would not recommend. To learn more about Ticketmaster's Face Value Ticket Exchange, please read our FAQ. Login. One month passed and no word so I emailed again and they said yes they confirmed the concert was canceled and to be patient while they decided what the best way to handle the situation was. As a result, we checked your order today and you should see your funds in 3 to 5 business days. Find out how we combat fake reviews. EVER. Ticket Monster appreciates the opportunity to respond. List of Broadway Show Tickets from Ticketmaster. Remember me. I cant wait! So disappointed in how they run their business. There is only one way to contact TicketMonster, shown above. Let me start by saying when I received my tickets, I was worried something was wrong right away. Verified Fan registration is now open and will close on Wednesday, 4/26/23 at 10 a.m ET. so I can only use second one. Was told that I could take those seats or get a refund and nothing else that they could do. No. Earlier in the day while at work I was able to do it. Refunds should be automatic for a concert re-scheduled out that far into the future. Please provide us an order number so we can look into this matter. I obviously wanted to go to the concert not drive 2 hours, pay for parking, miss the good seats, only to find out I don't have tickets!
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